Can AI Take Over My Healthcare Business?

The buzz around AI is palpable.

“AI can draft your reports.” “AI will take over knowledge work.” “Even healthcare roles are at risk of automation.”

For nurse coaches and legal nurse consultants, it’s only natural to ask: Will AI threaten my business? Is there still a future for me in this landscape?

Let’s take a moment to clarify:

No, AI will not take over your business.

However, it might surpass you if you don’t evolve.

The Capabilities of AI

AI has impressive capabilities:

• Rapidly organizing medical records

• Identifying potential discrepancies in charting

• Creating content, summaries, and initial drafts of reports

• Uncovering patterns and trends that would take hours for a human to find

Yet, there are significant limitations to what AI can accomplish:

• Establishing trust with clients

• Understanding the hidden trauma within a patient's journey

• Grasping the emotional subtleties of a family's grief

• Guiding a nurse through burnout with genuine empathy

• Delivering expert testimony in court with authority and confidence

AI is devoid of soul, narrative, and personal experience—qualities that your clients value dearly.

Implications for Your Practice

Instead of pondering, “Will AI take my job?” it’s more productive to ask: How can I harness AI to enhance my business and make it more effective?

Think of AI as a tool in your toolkit: it enhances what’s already present, but it can’t replace your intuition, expertise, or judgment.

Three Strategies to Strengthen Your Practice

1. Utilize AI—Don’t View It as Competition

   
   

   Leverage AI tools to save time, such as summarizing records or drafting communications. This allows you to focus on what really matters—building your expertise and fostering client relationships.

2. Emphasize Your Unique Human Qualities

   
   

   Whether you’re helping nurses navigate career changes or evaluating medical malpractice cases, your emotional intelligence and lived experiences are invaluable. These are attributes that AI simply cannot replicate.

3. Position Yourself as a Trusted Navigator

   
   

   Clients often feel overwhelmed by the complexities of their situations. They need someone who can simplify the process, provide insightful guidance, and support them through their journey. That’s your role—not that of AI.

   
   

   (Original by Lorie Brown, RN, MN, JDO)